All care staff need to know exactly how to raise concerns over Service User well-being and this easy to read, clearly written policy explains just that. This Escalation Policy explains in an engaging way, the four step escalation procedure designed to safeguard those in care and deliver service that is responsive, caring and safe.
This is a comprehensive document with the essential depth and scope required for care businesses – it details specific CQC fundamental standards, numbered regulations and Key Lines of Enquiry (KLOEs) related to implementation of the policy.
Length: 6 pages
Last reviewed: November 2016
*You will need to remove all reference to Very Caring Ltd in this document and replace with the name and details of your own organisation.