Hot Water and Surfaces Policy


An easy to read, engaging and comprehensive policy outlining your organisation’s approach to hot water and surfaces, in line with statutory obligations.


Hot Water and Surfaces Policy

An easy to read, user-friendly policy aimed at safeguarding service users and staff in relation to hot water and surfaces.

This is a comprehensive document with the essential depth and scope required for care businesses –  it details specific CQC fundamental standards, numbered regulations and Key Lines of Enquiry (KLOEs) related to implementation of the policy.

This document has been significantly updated in accordance with legal requirements covering hot water and surfaces.

This policy covers:

  • Definitions
  • Implementation
  • Monitoring and recording of temperatures
  • Information and training
  • Procedures

Length: 7 pages

Date reviewed: November 2016

*You will need to remove all reference to “Very Caring Ltd” and replace with your own organisation’s name and details.

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