Serious Untoward Incident Policy


An easy to read, engaging and comprehensive policy outlining your organisation’s approach to Serious Untoward Incidents, in line with statutory obligations.


Serious Untoward Incident Policy

An easy to read, user-friendly policy aimed at safeguarding service users and staff in relation to Serious Untoward Incidents.

This is a comprehensive document with the essential depth and scope required for care businesses –  it details specific CQC fundamental standards, numbered regulations and Key Lines of Enquiry (KLOEs) related to implementation of the policy.

This document has been significantly updated in accordance with legal requirements covering Serious Untoward Incidents.

This comprehensive policy covers:

  • Definition
  • General Standards
  • Responsibilities
  • Incident Reporting
  • Incident Management
  • Record Keeping

Length: 13 pages

Date reviewed: November 2016

*You will need to remove all reference to “Very Caring Ltd” and replace with your own organisation’s name and details.

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